Adobe acrobat reader save as blank windows

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

• Global community
  • Language:
    • Deutsch
    • English
    • Español
    • Français
    • Português
    Dedicated community for Japanese speakers Dedicated community for Korean speakers
    • Home
    • Acrobat
    • Discussions
    • Save as opens as white screen
    Save as opens as white screen /t5/acrobat-discussions/save-as-opens-as-white-screen/td-p/9210333 Jun 06, 2017 Jun 06, 2017

    Copy link to clipboard

    Enregistrer sous pour un PDF (n'importe lequel) ne fonctionne pas, une fenêtre avec le titre " enregistrer au format pdf" apparaît mais totalement blanche et sans fonctionnalité.

    Comment y remédier ?

    Create PDFs Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    1 Correct answer

    Adobe Employee , Jun 06, 2017 Jun 06, 2017 Meenakshi Negi • Adobe Employee , Jun 06, 2017 Jun 06, 2017

    If you are referring that the "Save as" window opens as blank, try the following steps:

    • Launch the application and go to Edit menu > Preferences > General.
    • Uncheck the box for "Show online storage when saving files".
    • Click OK at bottom to save the settings
    • Try to save the file.

    Check if this helps

    Let us know if you are referring to something else.

    14 14 Upvotes 11 Replies 11 Adobe Employee , /t5/acrobat-discussions/save-as-opens-as-white-screen/m-p/9210334#M60568 Jun 06, 2017 Jun 06, 2017

    Copy link to clipboard

    If you are referring that the "Save as" window opens as blank, try the following steps:

    • Launch the application and go to Edit menu > Preferences > General.
    • Uncheck the box for "Show online storage when saving files".
    • Click OK at bottom to save the settings
    • Try to save the file.

    Check if this helps

    Let us know if you are referring to something else.

    14 14 Upvotes Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    /t5/acrobat-discussions/save-as-opens-as-white-screen/m-p/12460188#M334381 Oct 19, 2021 Oct 19, 2021

    Copy link to clipboard

    It worked, thank you.

    1 1 Upvote Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    /t5/acrobat-discussions/save-as-opens-as-white-screen/m-p/12549844#M339492 Nov 25, 2021 Nov 25, 2021

    Copy link to clipboard

    

    Thankyou, works for me

    1 1 Upvote Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    /t5/acrobat-discussions/save-as-opens-as-white-screen/m-p/12618672#M343316 Dec 26, 2021 Dec 26, 2021

    Copy link to clipboard

    Worked for me! Thanks.

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    /t5/acrobat-discussions/save-as-opens-as-white-screen/m-p/12640111#M344570 Jan 06, 2022 Jan 06, 2022

    Copy link to clipboard

    Worked! Well done!! thank you

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    /t5/acrobat-discussions/save-as-opens-as-white-screen/m-p/12648832#M345149 Jan 11, 2022 Jan 11, 2022

    Copy link to clipboard

    Thank you very much! This worked for me as well.

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    /t5/acrobat-discussions/save-as-opens-as-white-screen/m-p/12387216#M328961 Sep 16, 2021 Sep 16, 2021

    Copy link to clipboard

    Is there an updated answer to this question? I havn't found anything online that is helpful in fixing this problem.

    Community guidelines

    Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

    Adobe Employee , /t5/acrobat-discussions/save-as-opens-as-white-screen/m-p/12388696#M329139 Sep 17, 2021 Sep 17, 2021

    Copy link to clipboard

    Sorry for the touble.

    Could you please confirm if the steps shared above doesn't resolve the issue. Is this a recent occurrence?

    If yes, please share the following information:

    1. Do you see blank view when you click on Home->My Computer or Home->Document Cloud also?

    2- Can you share a screenshot of Task Manager (if Windows)/Activity Monitor (if Mac) with Reader/Acrobat application running?

    3. Share the application and OS version on the machine.

    We appreciate your patience.