We want to make it easy for you to find out everything you need to know about Tenancy Deposit Protection. On this page you can find all of our user guides and information in one place. Just click on each image to download the document.
We’ve also created a number of ‘How to…’ videos to help you use our service. You can find these on our YouTube channel, DPS TV!
These documents apply to both our Custodial and Insured schemes:
Everything you need to know about our Custodial scheme in one place! Here are our helpful guides and templates to help letting agents, landlords and tenants understand Custodial deposit protection:
A guide to bulk deposit submissions" />
A guide to Direct Bank Transfer (DBT)" />
A guide to Online Statutory Declaration Requests" />
Whether you’re a letting agent, landlord or tenant, here‘s everything you need to know about our Insured scheme:
A guide to bulk deposit registrations" />
When there’s a disagreement over the repayment of a deposit, here’s some helpful info:
You can also test your dispute resolution skills with our interactive case studies.
Our six tenancy tips" />
Copyright © 2018 Deposit Protection Service, a trading name of Computershare Investor Services Plc. All rights reserved.
Registered address: The DPS, The Pavilions, Bridgwater Road, Bristol, BS13 8AE.
Need to speak to us? Calls are charged at your standard rate.
0330 303 0030
