Contact Us

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Call Us

Customers with hearing loss or speech impairment can connect with the agency by dialing 711 to connect with Relay Texas for assistance with your call.

Frequently Called Numbers

Help with… Phone
Sales and Use Tax 800-252-5555
Franchise Tax 800-252-1381
Electronic Reporting and Webfile Technical Support 800-442-3453
911 Emergency Service/Equalization Surcharge 800-252-5555
Ag/Timber Registration 800-862-2260
Retailer Inventory Tracking System (RITS) 512-463-0959
Automotive Oil Fee 800-252-5555
Bank Franchise Tax 800-252-1381
Bankruptcy 512-463-4510
Battery Fee 800-252-5555
Boat and Boat Motor Sales Tax 800-252-5555
Cable/Internet/Telecom Rebate 844-519-5671
Cement Tax 800-531-5441 ext. 3-4276
Centralized Master Bidders List (CMBL) 512-463-3459
Certificates of Account Status/Good Standing 800-252-1386
Cigarette, Cigar and/or Tobacco Products 800-862-2260
Coastal Protection Fee 800-252-1384
Coin-Operated Machine Tax 800-862-2260
Collections 800-252-8880
Controlled Substance Tax 800-531-5441 ext. 3-3901
Court Costs/Fees 800-531-5441 ext. 3-4276
Crude Oil Production Tax 800-252-1384
Customer Service Liaison 888-334-4112
Customs Broker 800-252-5555
Eminent Domain 844-519-5676
Español 800-252-7875
Fax on Demand 800-531-1441
Fireworks Tax 800-252-5555
Franchise Tax Questionnaire 512-463-4402
Fuels Tax 800-531-5441 ext. 3-3678
GETPUB: To Order Forms & Publications 800-252-1389
Hotel Occupancy Tax 800-252-1385
Historically Underutilized Business Program (HUB) 1-888-863-5881
International Fuel Tax Agreement (IFTA) 800-531-5441 ext. 3-3678
Insurance Tax 800-252-1387
Interest Earned on Sales Tax 800-531-5441 ext. 3-4276
Interest Rate 877-447-2834
LG Decals 800-252-1383
Liens 512-463-4500
Manufactured Housing Tax 800-531-5441 ext. 3-4276
Miscellaneous Gross Receipts Taxes 800-531-5441 ext. 3-4276
Mixed Beverage Tax 800-252-5555
Motor Vehicle Registration Surcharge 800-252-1382
Motor Vehicle Sales Surcharge, Rental and Seller Financed Sales Tax 800-252-1382
Natural Gas Production Tax 800-252-1384
Off-Road, Heavy-Duty Diesel Equipment Surcharge 800-252-5555
Officer and Director Information 800-252-1386
Oil Well Servicing Tax 800-531-5441
Oyster Fee 800-252-5555
Password Assistance - Webfile 800-442-3453
Password Assistance - EIS (click link for full listing) various
Penalty Waivers – Audit Related 800-531-5441 ext.3-3900
Penalty Waivers – Non-Audit Related 800-531-5441 ext. 3-4560
Penalty Waivers – (Noncompliance EFT/ER Penalties) – Electronic Reporting 800-442-3453
Petroleum Products Delivery Fee 800-252-1383
Property Tax 800-252-9121
Qualified Research Exemptions 800-531-5441 ext. 3-3731
School Fund Benefit Fee 800-252-1383
Search State Payments Issued 800-531-5441 ext.6-8138
Tax Practitioners 800-248-4093
TeleFile: To File by Phone 888-434-5464
Term Contracts 512-463-3034
Texas Tomorrow Fund 800-445-4723
Tobacco Outdoor Advertising 800-531-5441 ext. 3-4276
TXMAS Contracts/Sales Reporting 512-463-3034 option 3
Unclaimed Property Claimants 800-321-2274
Unclaimed Property Holders 800-321-2274 Option 2
Voluntary Disclosure Agreement (VDA) 800-688-6829
Webfile 800-442-3453

Online Help and Email

Websites and tools are available 24/7.

Online Help and Email Addresses

Help with… Email
Electronic Reporting and Webfile Technical Support WebfileHelp@cpa.texas.gov
Texas Taxes Tax Law, Rules and Policy Questions
Exempt Organizations exempt.orgs@cpa.texas.gov
Court Costs and Fees court.costs@cpa.texas.gov
Property Tax ptad.cpa@cpa.texas.gov
Local Government Assistance econ.dev@cpa.texas.gov
Unclaimed Property unclaimed.property@cpa.texas.gov
Statewide Financial Management statewide.accounting@cpa.texas.gov
Statewide Procurement spd.outreach@cpa.texas.gov
Complaints CPA Customer Service
Customer Service Liaison CPA Customer Service
Criminal Investigations Report Fraud
Judiciary judiciary@cpa.texas.gov
Educational Opportunities and Investment texas.tomorrow@cpa.texas.gov
The Public Information Act open.records@cpa.texas.gov
Treasury Operations Treasury.operations@cpa.texas.gov
Texas ABLE TexasABLE@cpa.texas.gov